System Administrator
Posted 1 month ago
REQUIREMENTS:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Support the design of systems, mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyze and resolve complex problems associated with server hardware, applications and software integration
- Salary Range: $170,000-$180,000
QUALIFICATIONS:
Fifteen (15) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
TASK REQUIRED SKILLS:
- Experience using the Linix CLI
- Experience developing scripts using Bash/Python
- Experience performing System Administration including installation, configuration, and support of COTS/GOTS software, packages, and libraries in a Linux and Windows environment
- General HPC technical knowledge regarding compute, network, memory, and storage components
- Experience with VMware ESXi/Virtualization
- Experience with IaC (Infrastructure as Code) principles and automation tools such as Ansible and SaltStack
- Experience with various network communications like IP and InfiniBand
- Experience with configuring and managing various storage components
- Experience with hands-on troubleshooting, customer interfacing, issue resolution, discrepancy tracking, and report generation
- Experience with corporate STE/STN security compliance policies, procedures, and tools
- Experience maintaining a Security posture for an SSP including mitigating IAVAs and POAMs
- Experience with corporate SSP accreditation processes